Virtual Branch Assessment
Our Virtual Branch Assessment Plan:
While today’s customers have many digital transaction choices, your branch remains an important channel in their banking journey. Customers want the trust and confidence that only human interaction can provide.
We can help expand your brand and messaging in the branch. The first step is to walk the customer journey and determine what’s hindering their engagement. In our innovative, no-cost assessment, our consultant can virtually guide you through that walk.
Your team captures the branch interior with a tablet, smartphone, or laptop and transfers the video to Kane Graphical.
Kane’s design team reviews the video and then requests that you take 3 or 4 pictures of one area in the branch. For example, a lobby wall, compliance sign area, or teller area.
Our designers create a solution that shows how the area can be improved to better capture customer attention.