Strengthening Customer Engagement
Although the adoption of online services is increasing, surveys show that branches remain a core component of the consumer-financial relationship. If your branch or drive-thru area is overdue for a refresh, we’re here to help.
The Kane team has done thousands of branch refreshes, marketing campaigns, wall murals, sign designs, digital solutions, and more. We invite you to download our recent article
on this topic (click LEARN MORE) or jump to our Home page and start browsing.
If you have questions or would like to discuss next steps, products, or Kane services,
please call 800-992-2921 during normal CST business hours.
Our Customers & Case Studies:
Case Study: Deseret First Credit Union
Deseret First Credit Union (DFCU) approached Kane Graphical to create an effective visual merchandising program. DFCU is now taking a progressive approach to transforming its branches. They worked with us in November 2017 to refresh its South Jordan location.
Case Study: FNBC Bank & Trust
FNBC launched its branch refresh and visual merchandising in 2018 with the help of Kane Graphical. We consulted and advised the bank after extensively studying and evaluating the branch layout, reviewing documentation, meeting with management, and interviewing staff.
These links take you to important regulation information and other helpful resources.
Bank Regulation Sources
Credit Union Regulation Sources
Community Reinvestment Act (CRA)
In June 2020, the OCC published a final rule to strengthen and modernize the Community Reinvestment Act. This CRA rule established a new requirement that a bank must include an email address for its Deputy Comptroller in its CRA Public Notice. The OCC has established a centralized email box, CRACOMMENTS@OCC.TREAS.GOV, for banks to use as the required email address. Please use this address as the email for your Deputy Comptroller in the CRA Public Notice.
Disclaimer: This is not a complete list of all acts, regulations, and notices;
consult with your financial institution’s compliance manager for more information.